If you are having problems seeing the instruments, or they are showing up as locked, in sample tank. Meanwhile, I can authorize Deluxe until I am blue in the face and it does not seem to resolve this either.Īnyway, I decided to go down this rabbit hole and, well the thought of dealing with more IK Media install/authorization issues if I buy in to the GB is, not a happy thought. So, I reinstalled from a fresh download and, nothing, I am still missing presets for that synth.

So now I can see that I am missing presets for several different synths including the V-80, which I'm super intrigued by. You would think double clicking on a different synth would do it, but no). I finally took the time to learn how to sort presets by synth (You have to x out of whatever synth you are browsing in order to move on to the next. Second, I too have a number of missing presets. That's just poor customer service, it's not like they won't still be hosting this content. I think I bought Syntronik in July and I have 54 days left. We will notify you by email when your return has been processed.I decided to poke around my own license/install a bit more.įirst thing, IK only let's you download the installers for a fixed period of time and then you're cut off.

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. Please allow at least three (3) days from the receipt of your item to process your return. We strongly recommend that you use a trackable method to mail your return.Īfter receiving your return and inspecting the condition of your item, we will process your return. Please note, you will be responsible for all return shipping charges. After receiving a RMA number, place the item securely in its original packaging and mail your return to the address that will be provided to you with the RMA number. To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. In the event defective merchandise is received or there is a shipping error, the following procedure must be followed: Return requests for defective or incorrectly shipped items must be made within 30 days of receipt of the product. We are not responsible for cancelled orders, declined credit cards, items deemed unusable or not what was expected, unintentionally ordered items or any reason other than defective or sent in error. is not responsible for any return guarantees beyond our standard policy. Merchandise is only returnable if:1) It is defective 2) There was a shipping error.

Sampletank 3 no sound