Then, manually download the driver for your graphics controller. First identify your Intel® Graphics Controller to check which graphics driver you need. Under System, the system type is listed as either a 64-bit or 32-bit OS.Īfter properly identifying the system type, install the correct 64-bit or 32-bit graphics driver. Go to Control Panel > Systems and Security > System.If the driver and the OS version don't match:Įxample: you can't install a 64-bit driver on a 32-bit Operating System. To see which graphics driver you need, first identify your Intel® Graphics Controller.

See below for further troubleshooting options. Most issues with graphics driver installation can be addressed using the Troubleshooting Wizard for Intel® Graphics Drivers. Save time by using the Intel® Driver & Support Assistant to identify your system configuration and automatically update your system with the driver you need. Installing a generic Intel® Graphics Driver instead of the customized computer manufacturer driver can cause technical issues. The Intel® Driver & Support Assistant can't update the driver.Example: you can't install a 64-bit driver on a 32-bit Operation System. The driver and the OS version don't match.Identify your Intel® Graphics Controller first before manually downloading the driver for your graphics controller. You have the wrong driver for your Intel® Graphics Controller.You have an external video card in your system. Some motherboards disable the integrated graphic chipset of the processor when an external video card is installed check if the Intel® graphic chipset is visible in device manager.The error message can appear for multiple reasons: This computer does not meet the minimum requirements for installing the software.Ĭlick or the topic for details: Why are you seeing it? And just so we can be clear, I came from a 2015 MacBook Pro 13' Retina that also caused similar issues with the 4K Dell.The following error message appears when you try to install Intel® Graphic Drivers: Hoped this update would fix it, but alas not. And even without the 2K one hooked up, when I awake the SP4, the 4K monitor stays blanked out until I do a mix of mouse wiggling within it's workspace and pressing the monitor control buttons. When I connect the 2K monitor the 4K one keeps blanking out. I have a Surface Pro 4 (i7 256GB SSD 16GB RAM) which from a design and operation angle is outstanding, but it (or Intel) is/are having trouble driving my Dell 4K + Dell 1080P ('2K') monitors together via the new (and well designed) Surface Dock.

Can t install intel graphics driver